Going Above and Beyond

12/21/2021 (Permalink)

SERVPRO Team

SERVPRO offers many services but what you don’t see in out list of services is that with every job that we do is that we always try to go above and beyond. Our customers are not just that but we build a relationship that will last, so that they remember us for years to come.

In every one of our jobs, big or small, SERVPRO of Bellflower is always asking “what is it that we can do help a little more?” We do that because we understand that the situation that our client is going through. We understand that whether it’s a water loss, a fire loss or any type of loss, ultimately, it’s a loss and the stress that comes with it is not something small. We see it in all of our clients that the fact that sometimes they have to live in their property, having to see every step of the process from the time that we may have to tear out walls, ceiling, floors. Then having to listen to the drying equipment or equipment to clean the air that we have to set up to run day and night. To us having to enter their homes often to monitor if the affected area is drying properly or testing companies to make sure that the air tested come out clean. To the last step which is the reconstruction. Sometimes, the process is a bit long and not fun at all for the client. So, whatever we can do to help out a little more and make our client feel a little better we definitely will do it! We do go above and beyond for out clients!